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"Easy to do business
with. Sales staff very accommodating." |
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"Customer service is outstanding." |
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"Your inside sales
people are always helpful and willing to put in extra
effort to assist us." |
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"Willingness to do whatever it
takes to get the order." |
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"I want to
congratulate you and your team on your company's
ability to exhibit superior performance in
regard to our supplier performance metrics. On a
quarterly basis, we monitor four important
aspects of our supplier quality: On-Time
Delivery, DPPM Levels, the number of, and
response to Supplier Corrective Action Responses
(SCAR's) and lastly, the rating of our on-site
audit conducted by our internal quality
department.
Your score for the first quarter
of 2005 is "92.14". This score could only have
been obtained through thorough, quality-minded
business practices, and we "Thank You" for your
diligence in obtaining these superior results." |
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"I just
wanted to let you know that our branch in Erie
has been using Climax Metal Products more and
more. You are so professional and really care
about our business! You know what a distributor
goes through trying to meet minimum orders and
they don't have one. You also have stock on
everything we need. I know you are interested in
getting product into our D.C.'s and I really
think your level of service is above all others
with the products you offer." |
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"I wanted to take this
time to thank your company for its outstanding efforts
with respect to your customer service department.
Your responses to our inquiries are quick, detailed
and always handled with a high regard to
professionalism." |
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"You do an excellent
job. Great service." |
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"Quick response time. Get answers back in a better
time frame." |
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"You always
have it in stock even on the odd sizes. You go
the extra mile to help us and our customer out." |
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"Just a note to let you
know that you are doing an excellent job. You're
quotes are not only friendly, but they are also quick
and accurate. Thanks for the courteous and accurate
service." |
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"Your sales associates know what
they are talking about and always glad to help." |
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"Action time is excellent. No
holding a problem for a week waiting for a response." |
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"Great customer
service. Always friendly and courteous." |
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